RGC Creates Citizen’s Offices at Sub-National Administrations

Citizen’s Offices will be created at sub-national administrations in order to promote good governance for better service provision and local economic development.

A sub-decree on the establishment of Citizen’s Offices was signed last week by Prime Minister Samdech Akka Moha Sena Padei Techo Hun Sen.

According to the sub-decree, the Citizen’s Offices have the duty to collect and accept complaints that fall under their authorisation as well as give feedback about the results of problem solution to local residents.

The Citizen’s Offices are composed of two sections – complaint reception and administrative affairs, and legal and investigation section. Each is led by a chairperson with at most two vice chairpersons, along with some staff.

Source: Agency Kampuchea Press